BONCHON FOOD DELIVERY TERMS & CONDITIONS:
- Bonchon delivery hotline 633-1818, online delivery and mobile app ordering platforms is available from 10am to 9pm with the exception of special delivery areas that accept orders from 9am to 2am.
- Maximum food purchase of ₱ 2,999 can be ordered via cash, credit card and mobile QR payment options.
- Orders above P 3,000 can be placed directly through the nearest Bonchon branch. Pease see list of store locations and contact information here:
- Food delivery time will depend upon the availability of products in our stores, nature of food preparation and customer distance from the nearest Bonchon stores, or as agreed with our customer service representative.
- Delivery services may be temporarily suspended in the event of calamities, extreme weather conditions, and other events that might affect the safety of our delivery personnel.
- Prices are subject to change without prior notice.
- Cancellation must be done through the Bonchon Delivery hotline (633-1818) within 5 minutes of ordering. Changes in the order will reset the agreed delivery time with our customer service personnel.
By entering Bonchon’s website and mobile app, you agree to the terms and conditions of use as governed its owner and operator, Bonchon Philippines (referred to as “Bonchon”).Voluntary Personal Data Submission & Tracking TechnologyBonchon uses the Internet to collect and process your personal information as listed below, that may be used and transmitted in our outside of the Philippines.
- Full Name
- Address Type (Home / Work / Other Address)
- Delivery Address
- Email Address
- Contact Number (Home / Work / Other Contact Number)
- Social Networking or Online Messaging Accounts
The data you share will be used in creating your account in Bonchon’s website or mobile app, delivery order processing and marketing communication content and offers. The account may only be accessed by the user and is ensured of the highest security.
You are entirely responsible for maintaining the confidentiality of your password and your account. And you are entirely responsible for all activity made by you or anyone that uses your account. You agree to safeguard your password from access by others. If you believe that your account has been compromised, you must immediately contact us by mail at: firstname.lastname@example.org or call us at our delivery hotline (633-1818). You agree to indemnify and hold harmless Bonchon for losses incurred including those incurred by another party due to someone else using your account as a result of your failure to use reasonable care to safeguard your password.
The personal data you have submitted is used only for business purposes within Bonchon which may include it’s communication to our affiliates and subsidiaries.
Bonchon and its corresponding agencies do not share data collected at this site with third parties, except for the limited instances set out below:
- For purposes of maintaining this site.
- In order to enable us to update you on our special offers and to customize content for you for a better customer experience. Rest assured, we will not use personally identifiable data for direct marketing or unsolicited follow-up unless you expressly give your permission for such use.
- For purposes of identifying the Bonchon store who will prepare and deliver your order.
- For purposes of providing the delivery rider agencies with the information necessary to deliver your order to you.
- For purposes of improving our product and services.
- Whenever required by law or lawful order of a court or if in our good faith judgment, such action is reasonably necessary to comply with legal processes, to respond to any claims, or to protect the rights of Bonchon, its customers and the public; or
- In the event of an acquisition of all or part of Bonchon or its business, such that the acquirer may have access to the data maintained by that Bonchon’s business, which could include personal data, subject to applicable law. Similarly, data may be transferred as part of re-organization (business merging) or insolvency proceedings.
Bonchon makes use of a tracking technology (‘Cookies’) to gather data for analysis to understand and improve how users use this application and to remarket to visitors of https://www.bonchon.com.ph/ through sending customized communications to users via Bonchon ads shown across the internet.
If you prefer not to receive cookies while browsing our application, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of some application features if you do so. You do not need to have cookies turned on, however, to use or navigate through many parts of our application.
All data collected from registered users through this application is kept secure for a period of 3 years, after which the data will be deleted. Customers will be notified at least 1 month before their account expires to request consent to retain their information for another 3 years. Customer data will be deleted unless consent is provided by the customer.
Personal data of guest users (unregistered users) of https://www.bonchon.com.ph, will be deleted 6 months after a completed transaction (once the customer receives their order).
If you are under the age of 18, you should consult your parent or guardian BEFORE giving out your personal data. If you are uncertain about anything written in this section, you should consult your parent or guardian for help.
We recommend that parents/guardians of those below 18 years of age regularly check and monitor children’s use of email and other online activities. Please be sure to inform your child not to provide personally identifiable data on-line, prior to obtaining your consent.
Bonchon reserve the right to make any changes and corrections to this Privacy Notice. It is the responsibility of visitors to this application to refer to this page from time to time to review any subsequent amendments.
This Privacy Notice is governed by and construed in accordance with the laws of the Philippines. You agree to submit any dispute arising out of your use of this application to the exclusive jurisdiction of the courts of Quezon City, Philippines. Each time you use the Bonchon’s website or mobile app, you reaffirm your acceptance of the policies governed by Bonchon. If you do not wish to be bound by these, your only remedy is to discontinue using the website or mobile app.
This web site contains many of the valuable trademarks owned and used by Bonchon and its subsidiaries and affiliates throughout the world to distinguish its quality products and services. These trademarks and related proprietary property are protected from copying and simulation under national and international laws and are not to be reproduced or copied without the express written permission of Bonchon Philippines.
Bonchon strives to ensure that the information contained in this web site is accurate and reliable. However, Bonchon and the World Wide Web (or Web Site Host) are not infallible and errors may sometimes occur. Therefore, to the fullest extent permissible pursuant to applicable law, Bonchon disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this web site, including without limitation the merchantability or fitness for any particular purpose. Bonchon will not be liable or responsible for any damages or injuries caused by use of this web site (such as viruses, omissions or misstatements). Bonchon may from time to time revise the information, services and the resources contained in this web site and reserves the right to make such changes without any obligation to notify past, current or prospective visitors. In no event shall Bonchon be liable for any indirect, special, incidental or consequential damages arising out of any use of the information contained herein.
The web site may link to sites not maintained or related to Bonchon. Hypertext links are provided as a service to users and are not sponsored by or affiliated with this web site or Bonchon. All of the sites hyper-linked to or from this web site and is not responsible for the content of any other sites. The links are to be accessed at the user’s own risk and Bonchon makes no representations or warranties about the content, completeness, or accuracy of these links or the sites hyperlinked to this web site. Further, Bonchon does not implicitly endorse third-party sites hyperlinked to this web site.
The website and mobile app may also contain references to other company, brand and product names. These company, brand and product names are used herein for identification purposes only and may be the trademarks of their respective owners. The images of people or places displayed, forms, structures, and graphics displayed or found within the Site are either the property of, or used with permission by Bonchon. Bonchon may be, but is not necessarily sponsored by or affiliated with any of the owners of the other company, brand or product name appearing on the Site, and makes no representations about them, their owners, their products or services.
The graphic images, buttons and text contained in this web site are the exclusive property of Bonchon and, except for personal use, may not be copied, distributed, or reproduced or transmitted in any form or by any mean, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Bonchon. The content, arrangement and layout of the Site, including, but not limited to, the trademarks, service marks, package designs, text, and content, are proprietary and are protected from copying, imitation, communication, or simulation under domestic and international laws and are not to be reproduced, communicated, displayed, distributed, or transmitted without the express written permission of Bonchon.
Any unauthorized use of the materials, structure, sequence, arrangement, or design of the Site, or trademarks, service marks, or trade dress found within the Site may violate civil or criminal laws, including, but not limited to, copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
By visiting the Bonchon website or mobile app, the User does not acquire or obtain by implication or otherwise, any license or right to use or make additional copies of any materials or information displayed on the Site.
Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our plugin appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.
Our website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/.
If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.
Your privacy preferences with Twitter can be modified in your account settings at https://twitter.com/account/settings.
Our website contains functions of the Instagram service. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.
If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages with your Instagram profile. This means that Instagram can associate visits to our pages with your user account. As the provider of this website, we expressly point out that we receive no information on the content of the transmitted data or its use by Instagram.